Privacy Policy
Last updated: October 10, 2026
At WOLZI, your trust matters to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.wolzi.com, place an order, contact us, or otherwise interact with our store.
Information We Collect
Depending on how you interact with us, we may collect information you provide directly, such as your name, billing and shipping address, email address, phone number, order details, and messages sent to our customer care team. Payments are processed by Shopify and the payment providers offered at checkout; we receive order and transaction information needed to manage your purchase, but payment details may be handled directly by those providers.
We may also collect technical and usage information, such as your IP address, browser and device information, approximate location inferred from your IP address, pages viewed, referring links, and interactions with our website. This information may be collected through cookies and similar technologies used by Shopify and, where enabled, analytics or advertising partners.
How We Use Information
We use personal information to process and fulfill orders, arrange shipping, provide order updates, respond to questions, manage returns and refunds, maintain and improve our store, help protect against fraud and misuse, comply with legal obligations, and administer our business. Where permitted by law and consistent with your choices, we may also use your information to send promotional communications or measure the performance of marketing.
Cookies and Similar Technologies
Cookies and similar technologies help our website function, remember preferences, understand website activity, and support relevant marketing where enabled. You can manage cookies through your browser settings and, where available, the choices presented by our store. Disabling certain cookies may affect some website features.
How We Share Information
We may share relevant information with Shopify, payment processors, shipping and fulfillment providers, customer support tools, website analytics and advertising providers (where used), and other service providers that help us operate our store. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or the safety of others, investigate fraud, or complete a business transaction such as a merger or sale. Shopify may process information according to its own privacy terms and policies.
International Processing
Our service providers may process or store information in countries other than the country where you live. Data protection laws in those countries may differ from the laws where you are located. Where required, we take steps intended to support appropriate safeguards for such transfers.
Retention and Security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or accounting requirements. We use reasonable safeguards designed to protect information, but no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict particular processing. You may also unsubscribe from promotional emails using the link provided in the message. To make a privacy request, contact us at info@wolzi.com. We may need to verify your identity before responding, and certain information may need to be retained where the law permits or requires it.
Children's Privacy
Our store is not intended for children to use independently to make purchases. We do not knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided us personal information, please contact us so we can review the request.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The revised version will be posted on this page with an updated date.
Contact WOLZI
If you have questions or requests relating to this Privacy Policy, please email info@wolzi.com. We aim to respond to inquiries within 24 hours.