Shipping policy

At WOLZI, we want your shopping experience to be simple, smooth, and enjoyable. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after being placed. Business days exclude weekends and public holidays.

During busy periods or promotional events, processing may take slightly longer.

Shipping and Delivery

We offer free standard shipping on orders.

Estimated delivery time is 5–9 business days after dispatch. Please note that delivery estimates are not guaranteed and may vary depending on your location, carrier operations, and other circumstances.

Order Tracking

Once your order has been dispatched, tracking information may be provided when available. Please allow time for tracking information to update after dispatch.

Shipping Delays

Although we do our best to ensure timely delivery, delays may occur due to carrier disruptions, customs procedures, severe weather, holidays, or other circumstances beyond our control.

We appreciate your patience if your order takes longer than expected.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. WOLZI cannot guarantee changes to an order after it has been processed or dispatched.

If you notice an error in your shipping information, contact us as soon as possible.

Contact Us

If you have questions about shipping or need assistance with an order, please contact us at info@wolzi.com. Our support team aims to respond within 24 hours on business days.

Thank you for shopping with WOLZI. We appreciate your trust and support.